Returns | Shipping | Privacy Policies

Returns Policy

We do our best at Matthews Feed & Grain, Inc. to live up to our high stand of customer service. We thoroughly inspect every order and seal every box with care before shipment. If there is a rare occasion that you are not satisfied with your order please contact our office directly at 765-998-2743. Returns are evaluated on a case by case basis due to biosecurity regulations.

 

Shipping Policy

We currently ship to physical street addresses in the United States via UPS. We print our shipping labels directly from Shopify, therefore we are not responsible for incorrect or incomplete shipping addresses. 

Orders will be shipped within 2 business days. We do not ship on weekends or holidays. For questions about RUSH shipping, please contact us.

 

Privacy Policy

Matthews Feed & Grain, Inc. values our customers and respects your privacy at all times. We collect information about you through our online shopping cart website in an effort to improve your shopping experience and to communicate with you about our products, services, and promotions. We do not share your personal or financial information with 3rd party companies.